Posts by Jamie Dodds

A team member starts using an AI writing assistant, or a new AI feature inside the software they already use, and within a few weeks someone notices it – responses take longer than they should. A document upload stalls partway through. An AI-powered search feature returns results a bit slower than it used to. The…

Most businesses now run their phones over the internet. The desk phone that once plugged into the wall has been replaced by calls that travel the same way your email and video meetings do. That shift has a name — VoIP, or Voice over Internet Protocol — and the cost savings and flexibility have made…